Cancellation Policy
Peninsula Resort & Golf Club
Last updated: July 2026
Cancellation & Rescheduling
All cancellations and rescheduling requests are subject to a fee based on the total reservation value and how far in advance the request is made.
Fee |
Notice Period |
0% — Full Refund |
1 month or more before arrival |
50% |
Less than 14 days before arrival |
75% |
Less than 7 days before arrival |
100% — No Refund |
Less than 3 days before arrival |
How to Cancel or Reschedule
To cancel or reschedule your booking, please contact us directly:
Phone: 020 073 8908
Email: info@akosombopeninsularesort.com
Cancellations and rescheduling requests cannot be processed online and must be confirmed by a member of our reservations team. The cancellation date is the date we receive your request, not the date of your original booking.
Refund Processing
Where a refund is applicable, it will be processed within 14 working days of the confirmed cancellation. Refunds will be returned via the original payment method where possible.
No-Show Policy
Guests who do not arrive on their confirmed check-in date without prior notice will be treated as a 100% cancellation and no refund will be issued.
Force Majeure
In exceptional circumstances beyond the resort’s control (including but not limited to natural disasters, government-imposed travel restrictions, or public health emergencies), Peninsula Resort & Golf Club reserves the right to cancel bookings with a full refund regardless of the notice period.
This policy applies to all direct bookings made through our website. Bookings made through third-party platforms are subject to the cancellation policy of that platform.